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Upcoming Speaking Engagements

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Conference: NACS

Location: Las Vegas

Dates: October 2, 2022 9:15am
 
 

Keynote Speaking Topic

Prioritizing the Customer Experience:                                       

The Customer Experience or CX, once defined by being nice and some kind words has evolved. CX now drives a multichannel approach to retail that includes in-store, online, and at the pump or EV charger.  But how does CX lead to real value and align with purpose?  How does a retailers CX become immersive in the totality of its culture?  During this session, we will discuss how to engage your customers across channels in a meaningful and measurable way to capture customer loyalty and basket growth

Conference: C Build Point

Location: JW Marriott Orlando

Dates: September 18-21, 2022
 

Keynote Speaking Topic

Becoming an Energy Destination:

Environmental policy has a critical effect on the industry. This program will discuss the policies and trends around electrification of cars, how retailers can profit by providing EV charging, as well as the path to maximize the potential of positioning your business as a charging destination.

WEBINARS

National Advisory Group How to Series 
How to Develop Your Retail Brand

Publications

Press Release – Organizational Launch

NACS - Competing with QSR’s

NACS - The Main Course

Convenience Store Decisions – The 2022 Foodservice Report

Convenience Store Decisions – 40 Under 40

Convenience Store Decisions – Neon Marketplace Shines Light on Growth

Past Speaking Engagements

2022 National Advisory Group Conference – Human Resources: Staffing, Recruiting, and Retaining Personnel in a Labor Shortage

WE GROW PRODUCTIVITY AND PROFITABILITY